In 2024, we strengthened our global human rights risk management by expanding our supplier audit program to reach more of Amazon’s global logistics network. While our audits have traditionally focused on Amazon-branded product suppliers, we recognize risks to workers exist throughout our supply chain. By broadening our scope to include third-party labor, service, and not-for-resale goods providers in our logistics, warehousing, and construction supply chain, we demonstrate our commitment to making human rights risk mitigation central to our logistics business strategy and daily decisions. Over the next several years, we plan to expand these audits to our global transportation supply chain, developing approaches tailored to different businesses and supplier categories, to enhance our assessment of third-party service providers’ compliance.
In 2025, we leveraged data from more than 3,000 audits of suppliers of Amazon-branded products and third-party labor, service, and not-for-resale goods providers in our logistics, warehousing, and construction supply chain. To enhance the ability of our experts to identify issues and categorize audit results more quickly and accurately, we have been using AI audit processing tools. An early version of one such tool processed audit reports 79% faster than manual review processes.