2023

Amazon Sustainability Report

The Baldy Mesa Solar and Storage Project (developed and operated by AES), located in Adelanto, California.

2023

Sustainability Report

PDF, 15.8 MB

2023

Executive Summary

PDF, 2.7 MB

In carbon intensity  since 2022

In since 2022

Learn more about our 2023 carbon footprint and how we’re addressing decarbonization challenges.

Learn more about our 2023 carbon footprint and how we’re addressing decarbonization challenges.

In 2023, we delivered more than 125 million packages via e-cargo bikes and on foot from micromobility hubs around the world.
A person examining a tall plant inside a greenhouse.

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  • 473 Signatories

  • 42 Countries

  • 59 Industries

In 2019, we set an ambitious goal  to match 100% of the electricity we use with renewable energy by 2030

In 2019, we set an to match 100% of the electricity we use with renewable energy by 2030

We are proud to have achieved this goal in 2023, seven years early, with 100% of the electricity consumed by Amazon matched with renewableenergy sources

We are proud to have achieved this goal in 2023, seven years early, with 100% of the electricity consumed by Amazon matched with renewableenergy sources

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  • Reduction in average per‑shipment packaging weight in the U.S., Canada, and the EU since 2015, representing 3 million metric tons of packaging material avoided

  • As of June 2024

    95%

    Of plastic air pillows removed from delivery packaging in North America, working toward full removal by end of 2024

  • 80K+

    Metric tons of single‑use plastic packaging avoided globally since 2020

  • 99.7%

    Of mixed‑material mailers, which contain both plastic and paper, replaced with recyclable paper alternatives in the U.S. and Canada

75% reduction in food waste intensity  in Europe operations, and 28% reduction in food waste intensity in U.S. operations, compared to a 2021 baseline

75% reduction in in Europe operations, and 28% reduction in food waste intensity in U.S. operations, compared to a 2021 baseline

In November 2023, we opened a pop-up Second Chance Store in London, where customers could shop second-hand products from Amazon.

All final assembly sites worldwide for Echo, Kindle, Fire tablet, FireTV devices, cables, and adapters achieved UL’s Zero Waste to Landfill certification at Silver or better 

A small electronic device next to a cardboard box with an Amazon logo.
Hands packing a cleaning spray bottle into a cardboard box, with packing materials, a box cutter, and tape nearby.
Two circular objects, one green and one purple, on a machine with various materials in the background.
An electronic device, a coiled cable, and a paper with a box design on a cutting mat.

Amazon works with companies such as Windex to help re‑engineer their packaging to qualify for the Ships in Product Packaging program.

AWS embraces circular economy principles for its server racks by designing reusable and lower‑carbon rack systems from the outset. AWS works to keep equipment operating efficiently and to recover value from securely decommissioned equipment through reuse, repair, and recycling.

AWS hardware components were diverted from landfills by being recycled or sold into the secondary market for reuse

AWS hardware components were diverted from landfills by being recycled or sold into the secondary market for reuse

Our Amazon Second Chance Program helps customers give their items a second life.

A person with a green backpack walking through a shallow river surrounded by trees.

In collaboration with the Washington Water Trust, AWS supported a drought relief program that enhances stream flows to help ensure healthy salmon runs in the Dungeness River in Washington state’s Olympic Peninsula.

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  • 41%

    Of the way toward meeting its water positive goal

  • 0.18

    Liters of water per kilowatt‑hour (L/kWh) water use effectiveness (WUE) for AWS data centers, a 5% improvement from 2022 and a 28% improvement from 2021, demonstrating AWS’s leadership in water use effectiveness among cloud providers

  • 3.5B

    Liters of water returned to communities from replenishment projects in 2023

People provided with clean water and sanitation through AWS and Amazon partnerships with Water.org and WaterAid

People provided with clean water and sanitation through AWS and Amazon partnerships with Water.org and WaterAid

Water.org logo
WaterAid logo
New in 2024

We launched the Sustainability Solutions Hub in 2023 for Amazon selling partners in France, Germany, Italy, Spain, the UK, and the U.S.

A person in a hard hat and high-visibility vest standing near solar panels.
A person standing outside a greenhouse, observing the greenery inside.
Aerial view of wind turbines on a hillside with winding dirt roads.
A person walking through a greenhouse filled with various plants.

In 2023, over 200,000 selling partners participated in Amazon's sustainability programs.

In 2023, over 200,000 selling partners participated in Amazon's sustainability programs.

We strive to embed our human rights principles in employees' everyday work by offering training curricula.

A person sewing fabric on a sewing machine.
Women employees using computers in an office environment in Bengaluru, India.
A woman in an orange vest standing in a warehouse.
A person smiling while working at a sewing machine in a garment factory.

Employees at an Amazon supplier in Bengaluru, India.

In 2023, we launched an online training, available to all Amazon employees, intended to raise awareness on the importance of the company’s commitment to human rights.

In 2023, we launched an online training, available to all Amazon employees, intended to raise awareness on the importance of the company’s commitment to human rights.

  • 1.4M+

    Products recognized by certifications in our Climate Pledge Friendly program available to customers for purchase, a 157% increase from 2022

  • Nearly 37.6M

    Amazon customers switched to a product recognized by certifications in our Climate Pledge Friendly program

  • 1.16B

    Items sold that are recognized by certifications in our Climate Pledge Friendly program, a 42% increase from 2022

Of Amazon private brands paper products in North America and Europe are either recycled or certified to Forest Stewardship Council, Sustainable Forestry Initiative, or Programme for the Endorsement of Forest Certification standards Learn more about our materials and agricultural commodities sourcing

Of Amazon private brands paper products in North America and Europe are either recycled or certified to Forest Stewardship Council, Sustainable Forestry Initiative, or Programme for the Endorsement of Forest Certification standards Learn more about our materials and agricultural commodities sourcing

Our device design teams incorporate recycled materials into our devices whenever possible, with a focus on carbon reduction and responsibly sourced materials.
Modern buildings with large windows against a blue sky.

The Amazon Housing Equity Fund has created more affordable homes for our neighbors in Washington state’s Puget Sound region.

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  • $1.8B

    Invested at the end of 2023, up from $1.6 billion at the end of 2022

  • Nearly 16K

    Affordable homes created or preserved

  • Nearly 35K

    Residents supported through these efforts

358K+ U.S. employees have participated in upskilling programs since we announced our Upskilling Pledge in 2019

358K+ U.S. employees have participated in upskilling programs since we announced our Upskilling Pledge in 2019

Built for employees, the Spheres provide a tranquil green workspace in the middle of Amazon’s Seattle, Washington, headquarters.

Nearly 18K refugees hired in the U.S. in 2023

100.4K+ U.S. military veterans and military spouses hired by the end of January 2024

Person in a high-visibility vest driving a truck.

We offer our freight partners access to safety resources, training, and technologies to keep their employees safe.

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  • 60%

    Improvement in global operations over the past four years and 16% improvement from 2022

  • 30%

    Improvement in global operations over the past four years and 8% improvement from 2022

  • Nearly 6.3M

    Site inspections conducted globally, a 152% increase from the 2.5 million conducted in 2020

  • 200K+

    Employee safety observations successfully actioned to make our sites safer

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