Passionate, engaged employees are an important part of what makes Amazon successful, which is why we strive to be Earth’s best employer and safest place to work in the industries in which we operate. Every day, we work to create a safer, more productive, higher performing, more diverse, and more just work environment for our employees. We bring these ambitions to life through programs that touch many aspects of the employee experience.

Three people work in a fulfillment center surrounded by boxes. One person in the middle shows another something on their laptop screen.
Three people work in a fulfillment center surrounded by boxes. One person in the middle shows another something on their laptop screen.
Three people work in a fulfillment center surrounded by boxes. One person in the middle shows another something on their laptop screen.
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Our Progress
By the Numbers
$1.3 Billion
Invested toward pay increases for customer fulfillment and transportation employees in the U.S., bringing the average pay for those roles to over $20.50 per hour
1.5 Million
Approximately 1.5 million Amazon full- and part-time employees worldwide and operations in Africa, Asia-Pacific, Europe, Latin America, the Middle East, and North America
$1.2 Billion
Committed $1.2 billion to free education and skills training opportunities for more than 300,000 employees
Employee Benefits

We offer competitive wages and comprehensive benefits that begin on day one of employment. Our suite of benefits include health care coverage, paid parental leave, ways to save for the future, paid college tuition, and other resources to improve health and well-being.

We invest in the success of our employees by helping them grow their skills and careers. We committed $1.2 billion to provide 300,000 employees with access to education and skills training programs by 2025.

In 2023, Amazon was named the most desirable workplace by LinkedIn, which cited skills training and opportunities for growth as key differentiators. LinkedIn also recognized Amazon as a Top Company in its global rankings in Japan (#1), Spain (#1), India (#2), the UK (#2), Italy (#2), Australia (#4) and Germany (#4).

Additionally, Amazon ranks #3 on Fortune magazine’s World’s Most Admired Companies 2024 list. Amazon also received recognitions including a 100/100 score on the Human Rights Campaign’s Corporate Equality Index for the sixth year in a row, a 100/100 score on the Disability Equality Index in 2022 and 2023, and a Best Place to Work for Disability Inclusion for the sixth year in a row.
Sustainability Ambassadors

Sustainability Ambassadors are sustainability-minded Amazon employees who work to amplify our global, companywide efforts at the local level.

Nearly 9,300 employee participants in our Sustainability Ambassadors program worldwide

Ambassadors across the world lead projects on Amazon campuses and create virtual engagement opportunities to inspire fellow employees, both at work and at home. The program also serves as a community for sharing best practices among teams in different settings and locations.

Leaders work every day to create a safer, more productive, higher performing, more diverse, and more just work environment. They lead with empathy, have fun at work, and make it easy for others to have fun. Leaders ask themselves: Are my fellow employees growing? Are they empowered? Are they ready for what’s next? Leaders have a vision for and commitment to their employees’ personal success, whether that be at Amazon or elsewhere.
Creating Inclusive Experiences

Our ability to innovate on behalf of our customers relies on the perspectives and knowledge of people from all backgrounds. We believe that building a culture that is welcoming and inclusive is integral to people doing their best work and is essential to what we can achieve as a company.

Our vision is to create inclusive experiences everywhere. Amazon has changed the world through its focus on the customer—and we are approaching diversity, equity, and inclusion (DEI) and accessibility the same way. Our strategy focuses on using technology wherever possible to create inclusive experiences for employees, customers, and communities around the world.

We want to create a sense of belonging for everyone at Amazon. We offer a variety of affinity groups where employees globally can connect over shared experiences. In 2023, nearly 148,200 employees across 60 countries participated in one or more of these groups.

Promoting Accessibility in Our Operations
We’re creating a more inclusive work environment by installing sign language video stations at more than 200 operations sites in Canada, France, Poland, Spain, the U.S., and the UK, with additional countries to follow. The stations show a rotating series of videos about sign language topics and words. This helps employees learn the basics of sign language for their region and improve communication with their colleagues who are deaf or hard of hearing.

“It gives visibility to our colleagues who are deaf and hard of hearing while giving everyone the opportunity to learn sign language,” said Josh Smith, project creator and learning business partner for North American Sort Centers.
Safety, Health, and Well-Being

At Amazon, safety is integral to everything we do. As part of our mission to be Earth’s best employer, we strive to create a safer work environment—every day and in every country where we operate. We offer learner-centered safety training that empowers our employees and leaders to take ownership of safety, succeed and grow in their roles, and understand how to stay safe on the job. We also invest in technologies, controls, and solutions to reduce and eliminate safety risks for our employees, partners, and communities.

Person in a safety vest walks through a warehouse
Investing in Safety
Our progress is the result of investments of more than $1 billion in safety initiatives, technologies, and programs since 2019.

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2023 Sustainability Report
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