2022 Sustainability Report Highlights

Amazon was built on the belief that, with understanding, ingenuity, and innovation, we can more effectively overcome any challenge we face. We believe addressing environmental and societal challenges requires the same mindset.

We aim to have a net-positive impact on the world through sustainability because it’s good for the planet, for our business, for our customers, and for our communities.

2022
Sustainability
Report
Highlights

Amazon was built on the belief that, with understanding, ingenuity, and innovation, we can more effectively overcome any challenge we face. We believe addressing environmental and societal challenges requires the same mindset.

We aim to have a net-positive impact on the world through sustainability because it’s good for the planet, for our business, for our customers, and for our communities.

Driving Climate Solutions

We are making business plans, investing in technologies, and thinking of new approaches for transportation, packaging, and energy that will help address climate change—all without sacrificing the speed and service customers expect from Amazon.

We aim to reach net-zero carbon emissions by investing in renewable energy, scaling solutions across our operations, and collaborating with partners to broaden our impact. That’s why we co-founded The Climate Pledge, a commitment to be net-zero carbon by 2040—10 years ahead of the Paris Agreement.

Carbon

0.4%

Decrease in absolute carbon emissions, as year-on-year net sales grew 9%

Learn more about our 2022 carbon footprint and how we’re addressing decarbonization challenges.

Carbon

0.4%

Decrease in absolute carbon emissions, as year-on-year net sales grew 9%

Learn more about our 2022 carbon footprint and how we’re addressing decarbonization challenges.

Renewable Energy

#1

World’s largest corporate purchaser of renewable energy for the third year in a row

We’re on a path to powering our operations with 100% renewable energy by 2025—five years ahead of our original target of 2030.

Renewable Energy

#1

World’s largest corporate purchaser of renewable energy for the third year in a row.

We’re on a path to powering our operations with 100% renewable energy by 2025—five years ahead of our original target of 2030.

The Climate Pledge

396

Signatories across 36 countries since founding The Climate Pledge in 2019

The Climate Pledge

396

Signatories across 36 countries since founding The Climate Pledge in 2019

Transportation

9K+

Electric delivery vehicles in our global fleet, including more than 2,600 Rivian vans in North America

1.6M+

Grocery orders delivered on foot or by e-bike in 2022 from micromobility hubs

145M

Packages delivered by electric vehicles in the U.S. and Europe in 2022

Transportation

9K+

Electric delivery vehicles in our global fleet, including more than 2,600 Rivian vans in North America

1.6M+

Grocery orders delivered on foot or by e-bike in 2022 from micromobility hubs

145M

Packages delivered by electric vehicles in the U.S. and Europe in 2022

Waste and Packaging

We’re working to eliminate waste and increase recycling and reuse across our business.

2M+

Tons of packaging materials avoided since 2015

41%

Reduction in per-shipment packaging weight on average since 2015

99%

Of mixed-material mailers replaced with recyclable paper alternatives in the U.S. and Canada

Amazon helps customers keep items in use longer through repair, refurbishment, resale as pre-owned, or recycling.


7.6M+

Products repaired in the U.S. and Europe through internal repair programs

We offer several options that support product circularity:

Amazon Second Chance
Amazon Trade-in
Amazon Device Recycling
Repair
Donations
Through Amazon Second Chance, we provide customers with ways to responsibly retire their products.
The Amazon Trade-in program allows customers to receive an Amazon.com Gift Card in exchange for thousands of eligible items, including Amazon devices, cell phones, video games, and more.
Amazon recognizes the importance of recycling electronic equipment at the end of its useful life, which is why we offer the option to trade-in your device and a recycling program for electronic items including Amazon devices and accessories.
If a returned or damaged product does not meet Amazon Warehouse resale requirements, we work with repair vendors to fix the item so it’s eligible for relisting.
We donate overstock, returned, or lightly damaged items that are safe for use and remain after resale, repair, and sale to wholesalers. In 2022, we donated over 19 million items in Europe and the U.S.
Amazon Second Chance
Amazon Trade-in
Amazon Device Recycling
Repair
Donations

Amazon set a goal to reduce food waste by 50% across our U.S. and Europe operations by 2030.

82M

Meals donated globally in 2022

70M

Meals donated in the U.S.

12M

Meals donated in Europe

Products

Customers want products that align with their values, which include items created with sustainability in mind. We recognize the opportunity Amazon has to increase customer access to products that are more sustainable and efficient by design.

818M

Climate Pledge Friendly-certified products sold

100%

Of cotton for Amazon Private Brands apparel products was procured from more-sustainable sources ⓘIncludes using cotton from recycled sources, from farms certified as producing organic cotton, or through Better Cotton: a global nonprofit that aims to help cotton communities survive and thrive, while protecting and restoring the environment. by the end of 2022

We set a goal to make Amazon device packaging 100% recyclable by the end of 2023, a first for the consumer electronics industry.



Of our 2022 product launches, 79.5% had 100% recyclable packaging.

We set a goal to make Amazon device packaging 100% recyclable by the end of 2023, a first for the consumer electronics industry.

Of our 2022 product launches, 79.5% had 100% recyclable packaging.


Fun Facts About Product Sustainability

1
How many Climate Pledge Friendly products were available by the end of 2022?
Customers could choose from more than 550K Climate Pledge Friendly products (a 120% increase from 2021).
2
How many Climate Pledge Friendly sustainability certifications are there?
As of December 2022, the Climate Pledge Friendly program added 16 new certifications, giving selling partners 52 ways to qualify for Climate Pledge Friendly.
3
What percentage of Amazon devices in customers’ homes had Low Power Mode by the end of 2022?
By the end of 2022, over 60% of Amazon devices were using Low Power Mode. Today, new devices feature Low Power Mode, and we are delivering updates to introduce this feature for older Amazon devices.

Water

We take a proactive approach to water stewardship, analyzing our footprint, driving operational resilience, and building more-efficient systems that reduce our impact on local water sources. For example, Amazon Web Services (AWS) is committed to being water positive by 2030. That means returning more water to communities and the environment than we use in direct operations.

2.4B

Liters of water to be replenished each year through community projects—some of which were already returning water by the end of 2022, with others to start in 2023

$10M

Planned contribution to help launch the Water.org Water & Climate Fund to directly empower 1 million people with water access by 2025

Play the Video - 5:56

How AWS will return more water than it uses by 2030

Becoming water positive requires innovative solutions and collaborations with AWS employees, global nonprofits, and public utilities—all with the same goal of creating a better future for our planet.

Human Rights

We believe everyone should be treated with fundamental dignity and respect, and given an equal opportunity to thrive. We are embedding respect for human rights throughout our business activities and relationships.

$3M

Founding investment to the U.S. Agency for International Development Climate Gender Equity Fund

152

Global anti-trafficking leaders came together at the first annual Tech Against Trafficking Summit, hosted by Amazon, to discuss opportunities for collaboration and technology-enabled solutions to eradicate human trafficking

Business Spotlight: Twitch

We use human rights impact assessments (HRIAs) to assess and address risks connected to our operations and business relationships. For example, in 2022, Twitch ⓘTwitch is an Amazon subsidiary that provides interactive livestreaming services for content spanning gaming, entertainment, sports, music, and more. published its first HRIA in partnership with Amazon’s central human rights team and consulting firm BSR.


Supply Chain

Our goal is to realize safe, equitable, fair, and sustainable supply chains across all our businesses. We want to create long-term supplier relationships that align with our values, and we are committed to continually improving conditions.

Increasing Collaboration

Became a founding member of the Open Apparel Registry’s new organization, Open Supply Hub, an accessible, collaborative, supply chain mapping platform, used and populated by stakeholders across sectors and supply chains

21K

Workers supported since 2019 with health and financial skills training through BSR’s HERproject ⓘAmazon partners with RISE, a collaborative initiative that strives to empower low-income women working in global supply chains. Through our participation in RISE, we help increase the well-being, confidence, and economic potential of women and men in China, Bangladesh, Vietnam, and India., now called RISE (Reimagining Industry to Support Equality)

$3.3B

Spent with 375 certified ⓘCertified means suppliers to hold a valid certificate from one of five major U.S. supplier diversity agencies: The National Minority Supplier Development Council or regional affiliate; Women’s Business Enterprise National Council or regional affiliate; National LGBT Chamber of Commerce; National Veteran Business Development Council; and Disability:IN. A diverse supplier is a business owned and operated at least 51% by an individual or group that is part of a traditionally underrepresented or underserved group. diverse suppliers

95%

Of worker grievances verified and resolved through our Worker Voice program ⓘThrough our Worker Voice program, we gather insights through a variety of methods, including worker surveys, focus group discussions, interviews, and digital tools. at 88 sites across seven countries

Increasing Collaboration

Became a founding member of the Open Apparel Registry’s new organization, Open Supply Hub, an accessible, collaborative, supply chain mapping platform, used and populated by stakeholders across sectors and supply chains

Employees

Passionate, engaged employees are an important part of what makes Amazon successful. We want our employees to build fulfilling careers with resources and benefits that support them in reaching their full potential.

$19

Average hourly pay for employees in customer fulfillment and transportation roles in the U.S., up from $18 an hour in 2021, representing a $1 billion investment in 2022

53%

Improvement in global Lost Time Incident Rate ⓘLost Time Incident Rate measures the number of injuries and illnesses per 200 working hours that result in time away from work. in 2022 versus 2019

1.6M

Responses received daily in 2022 through the Connections employee feedback program, which was expanded to 29 languages across 59 countries

110K+

Employees who have participated in Amazon Career Choice ⓘAmazon Career Choice is a benefit that offers skills training, professional certificates, language learning, and college degrees. It is available to employees globally, with different eligibility requirements based on local guidance. globally since it launched in 2012

Awards and Recognition

  • #1 LinkedIn’s Most Desired Place to Work in the U.S.
  • #2 Fortune’s Most Admired Companies in 2022
  • #14 Forbes’ World’s Best Employers in 2022
  • #1 AmbitionBox Best Place to Work in India among Mega Companies
  • Disability:IN Best Places to Work for Disability Inclusion for the fifth consecutive year, with a first-time score of 100%
  • Human Rights Campaign Best Places to Work for LGBTQ+ Equality, with a perfect score for the fifth consecutive year
  • Diversity Brand Summit 2022 Winner
  • Forbes’ list of America’s Best Employers for Veterans
  • VetsinTech2022 Employment Award

Creating Inclusive Experiences

Amazon connects the world by breaking down barriers and delivering experiences that advance culture, information, business, and communities. Our ability to innovate on behalf of our customers relies on the perspectives and knowledge of people from all backgrounds.

3.2M

Students reached globally through Amazon Future Engineer, including more than 1.9 million in the U.S.









66%

Increase in the number of women in executive (director or above) positions in STEM-focused roles

39%

Increase in the representation of Black executives (director or above) across the U.S.


66%

Increase in the number of women in executive (director or above) positions in STEM-focused roles


39%

Increase in the representation of Black executives (director or above) across the U.S.


Prime Video Watchlists

Prime Video Watchlists

We continue to partner with leading Latino actors to create Prime Video Watchlists that uplift the voices, diverse experiences, and stories of the Hispanic and Latino/a/x communities

$1.6B+

Committed to build affordable homes ⓘThe more than $2 billion Amazon Housing Equity Fund was established with the belief that all people should have access to a home they can afford. The Fund was created with the goal of growing and protecting the stock of housing for low- to moderate-income families. We partner with agencies to make housing available where it’s needed most, including near transit and in historically diverse, underserved communities. that will support approximately 18K people







Looking Forward

At Amazon, we are committed to making the world a more sustainable place by combining our obsession with data and science with our passion for invention. We pledge to apply that same tenacity to how we address some of the world’s most pressing issues.

No one company can do this alone, and we believe that tackling these issues requires collaboration, ingenuity, and innovation.

Download our 2022 Sustainability Report to learn more about our progress against our targets, commitments, and environmental, social, and governance topics.


Looking Forward

At Amazon, we are committed to making the world a more sustainable place by combining our obsession with data and science with our passion for invention. We pledge to apply that same tenacity to how we address some of the world’s most pressing issues.

No one company can do this alone, and we believe that tackling these issues requires collaboration, ingenuity, and innovation.

Download our 2022 Sustainability Report to learn more about our progress against our targets, commitments, and environmental, social, and governance topics.