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Sustainability
Sustainability

Supply chain

We seek to enable safe, equitable, fair, and sustainable supply chains across all our businesses. We build long-term relationships with suppliers that align with our values and are committed to constantly improving conditions for workers.

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Progress

5.8K female workers completed training through i4Equality, an Amazon-owned capacity-building program for suppliers

~88K workers at supplier sites across Asia participated in safe and healthy workplace industry programs

3.6K+ supplier audits including Amazon-branded products, third-party labor, service, and not-for-resale goods providers across our logistics, warehousing, and construction supply chain

Our approach

With a network of thousands of suppliers around the world, we embrace our ability to support safe and healthy working conditions throughout our supply chain. Our dedicated supply chain engagement teams are focused on building long-term relationships and fostering ongoing improvement. We engage directly with suppliers that support safe working conditions, fair pay, and environmental protection in their own businesses. We also collaborate with industry peers that maintain high standards and drive progress through new initiatives.

To build a responsible supply chain, we focus where we can have influence both directly and indirectly through our work with industry and other partners:

Safe and healthy workplaces

Everyone has a right to a safe and healthy workplace. Across the globe, we work with suppliers and global organizations to support workers’ rights to safe and healthy workplaces.
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Equal opportunity

Amazon serves on the advisory board of the Resilience Fund for Women in Global Value Chains, supporting women-led organizations in Southeast Asia through flexible grants for sexual and reproductive health programs or the prevention of gender-based violence.
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Fair wages

We believe everyone has a right to be paid fairly for the work they perform, and ensuring workers receive fair pay remains a global, cross-industry issue. Wage transparency is critical to assist us in addressing wage disparities in our supply chain, and we support our suppliers in evaluating whether workers earn enough to meet their basic needs and the needs of their families.
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Responsible recruitment and freely chosen employment

We do not tolerate the use of child labor, involuntary or forced labor, human trafficking, or modern slavery in any form. We continually work to improve our efforts to identify, prevent, and address the risks of all forms of modern slavery. We work to provide individuals from vulnerable and marginalized communities access to clear, transparent information on working conditions including pay, hiring practices, and contract terms.
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Environmental protection

We strive to source products and services that avoid unnecessary environmental harm.
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Access to effective grievance mechanisms

We encourage workers across our value chain to voice their concerns, whether directly to us, through supplier-managed tools, products, and systems that we support, or by connecting our suppliers to third-party grievance mechanisms.
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Supply Chain Standards

Amazon’s Supply Chain Standards, available in 23 languages and dialects, detail our expectations for all suppliers of goods and services for Amazon, including service providers, vendors, selling partners, contractors, and subcontractors. Products sold in Amazon stores, as well as products and services provided to us, must be manufactured, produced, or provided in accordance with these standards. Suppliers are responsible for communicating these standards to their own suppliers.

Download Supply Chain Standards in all languages

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  • Selling partners are retail vendors and third-party sellers that sell or supply products and services in our stores. We extend our Supply Chain Standards to selling partners by incorporating them into our business relationships. We evaluate allegations of selling partners’ violations of our Supply Chain Standards. 

    If we have reason to suspect products don’t meet our Standards, we may request evidence of due diligence from selling partners to demonstrate products were manufactured in accordance with our Standards. We reserve the right to remove products that don’t meet our Standards from our stores.

Supplier assessment and performance

Supplier audits help us to assess supplier compliance with our Supply Chain Standards, identify issues, and take correction action when needed. We audit suppliers in four categories: labor rights, health and safety, environment, and ethics.

 

Audit findings are flagged as high-, medium-, or low-level depending on severity. When high-level issues are identified, suppliers must develop corrective action plans to address identified issues as well as long-term plans to prevent recurrence. As necessary, suppliers must also undergo follow-up audits to confirm the sufficient remediation of identified issues. For medium-level issues, we track and confirm meaningful progress toward resolution through corrective action plans, while we monitor low-level issues for continuous improvement through maintenance audits.

Expanding our supplier audit program

In 2024, we strengthened our global human rights risk management by expanding our supplier audit program to reach more of Amazon’s global logistics network. While our audits have traditionally focused on Amazon-branded product suppliers, we recognize risks to workers exist throughout our supply chain. By broadening our scope to include third-party labor, service, and not-for-resale goods providers in our logistics, warehousing, and construction supply chain, we demonstrate our commitment to making human rights risk mitigation central to our logistics business strategy and daily decisions. Given the scale and complexity of our global logistics supply chain, we began by auditing suppliers operating within our facilities, building upon our established processes and tools. Over the next several years, we plan to expand these audits to our global transportation supply chain, developing approaches tailored to different businesses and supplier categories, to enhance our assessment of third-party service providers’ compliance.

In 2024, we performed 3.6K+ audits of suppliers of Amazon-branded products, third-party labor, service, and not-for-resale goods providers in our logistics, warehousing, and construction supply chain.

Explore 2024 Sustainability Report
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Supply chain transparency

Supply chain transparency is a valuable tool to detect risks and identify opportunities for brand collaboration and action in the industry.

Our supplier list and interactive supply chain map provides details on finished product suppliers of Amazon-branded apparel, consumer electronics, food and beverage, and home goods products. Recognizing the need for further transparency beyond finished product suppliers, we have been working toward greater visibility in upstream supply chains. We share our supplier list to the Open Supply Hub, an open supply chain mapping platform used across sectors to increase supply chain transparency and collaboration.

We update our supply chain map annually to provide customers and external stakeholders visibility into where we source. This list was last reviewed in April 2024 and is subject to change, with partial updates provided on a periodic basis. Therefore, at any given time, it may not capture suppliers of all products currently being sold.

Explore map on Open Supply Hub Explore map on Open Supply Hub
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Conflict minerals

Amazon conducts due diligence on our private label and contract manufacturing product supply chains, including the potential sourcing of conflict minerals from the Democratic Republic of the Congo and adjoining countries. We do this because we believe it’s the right thing for customers. We expect suppliers to support our effort to identify the origin of designated minerals used in our products. Amazon’s Conflict Minerals Report is made public through our SEC filings and can be found on our Investor Relations site under Corporate Governance.
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