Supply Chain
Amazon is committed to conducting our business in a lawful and responsible manner, including engaging with suppliers that respect human rights, provide safe and inclusive workplaces, and promote a sustainable future.
Building a Supply Chain That Puts People First
Our goal is for our products and services to be provided in a way that respects human rights and the environment.
Our global teams work closely with suppliers to communicate our standards and help suppliers build their capacities to provide working environments that are safe and respectful of human rights.
Supply Chain
We set a high bar for ourselves and our suppliers. Our Supply Chain Standards detail the requirements and expectations for our suppliers, their supply chains, and selling partners who list products in our stores. They are grounded in principles of inclusivity, continuous improvement, and supply chain accountability. We engage with suppliers that are committed to these same principles, and suppliers commit to these standards as a condition of doing business with us.
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Selling Partners
Selling partners are third-party sellers and retail vendors that offer products for sale in Amazon’s stores. Our Supply Chain Standards apply to every product sold in our stores and we expect selling partners to do their own due diligence in support of producing every product in safe, healthy, and inclusive work environments.
We evaluate credible allegations of selling partner violations of our Supply Chain Standards including, but not limited to, those published by governments, civil society, reputable investigators, journalists, or human rights defenders. If we have reason to suspect certain products do not meet our standards, we may request that the selling partner demonstrate the products it sells in our store were manufactured in accordance with Amazon’s Supply Chain Standards, such as providing evidence of auditing protocols, showing processes for assessing factory working conditions, engaging in unannounced audits, participating in an approved industry association that includes factory monitoring, or verifying where the products are made.
We evaluate credible allegations of selling partner violations of our Supply Chain Standards including, but not limited to, those published by governments, civil society, reputable investigators, journalists, or human rights defenders. If we have reason to suspect certain products do not meet our standards, we may request that the selling partner demonstrate the products it sells in our store were manufactured in accordance with Amazon’s Supply Chain Standards, such as providing evidence of auditing protocols, showing processes for assessing factory working conditions, engaging in unannounced audits, participating in an approved industry association that includes factory monitoring, or verifying where the products are made.
Supply Chain Commitments
Our approach is based on a commitment to workers and to continuous improvement.
We put the safety and interests of workers first and work to strengthen suppliers’ capacities to manage and mitigate risks in their value chains.
We have dedicated teams in key sourcing regions that engage directly with suppliers and their workers. If an issue is found, we work with suppliers to remediate the issue by prioritizing worker feedback and offering suppliers resources to help them invest in worker well-being and safe workplaces. Teams across the company set goals with senior leadership to track progress and incentivize improvement across our supply chain.
We are committed to assessing our impact and focusing our efforts in the following six key commitment areas.
Safe and Healthy Workplaces
Gender Equity
Fair Wages
Freely Chosen Employment
Environmental Protection
Grievance Mechanisms
Supply Chain Commitments
Maintaining safe and healthy workplaces is a top priority for Amazon. We have global teams who partner with suppliers to increase worker awareness of safety issues, promote worker participation in their facility’s safety culture, and promote initiatives focused on the well-being of workers on issues that matter most to them.
Supply Chain Commitments
Gender equity is a fundamental human right and a necessary foundation of a sustainable supply chain. Quality jobs for women translate to positive impacts for communities, and we’re actively working to empower women to make their own decisions on health, finances, and career development.
Supply Chain Commitments
We’re committed to working closely with suppliers, business partners, and multistakeholder associations to monitor and promote continual improvement in working conditions, including fair and on-time payment of wages. Our suppliers are required to pay legally required compensation, including overtime and benefits, and we encourage them to continually evaluate whether their workers earn enough to meet their basic needs and the needs of their families.
Supply Chain Commitments
Amazon does not tolerate the use of forced labor. Forced labor is a hidden crime that is hard to combat, and workplace environments and recruitment practices are dynamic. For vulnerable groups such as foreign migrant workers, we’re increasing our understanding of forced labor risk across both home and destination countries.
The UN designated 2021 as International Year for the Elimination of Child Labour. Building on our work with The Centre for Child Rights and Business, Amazon committed to the Joint Action Pledge to strengthen the protection of children’s rights and accelerate action to address child labor in global supply chains. Through this commitment, we will work with other retailers to further extend due diligence, remediation, and monitoring activities.
The UN designated 2021 as International Year for the Elimination of Child Labour. Building on our work with The Centre for Child Rights and Business, Amazon committed to the Joint Action Pledge to strengthen the protection of children’s rights and accelerate action to address child labor in global supply chains. Through this commitment, we will work with other retailers to further extend due diligence, remediation, and monitoring activities.
Supply Chain Transparency
Supply chain transparency is essential to our approach to human rights due diligence, and an important tool to help us address risks in our supply chain and identify opportunities for collaboration on systemic supply chain issues.
Our supplier list and interactive supply chain map provides details on suppliers of Amazon-branded apparel, consumer electronics, food and beverage, and home goods products. We update our supply chain map at least annually to provide customers and external stakeholders visibility into where we source. We also contribute lists of our apparel suppliers to the Open Apparel Registry to foster brand collaboration and action in the apparel industry.
This map shows facilities producing Amazon-branded products, consisting of Amazon Private Brands and Devices. This list was last comprehensively updated in July 2022 and is subject to change, with partial updates provided on a periodic basis, and may not capture suppliers of all products currently being sold. Download a CSV list of our suppliers.
Supply Chain Partnerships
Partnerships enhance our impact and help support sustainability efforts beyond Amazon. We collaborate with credible, knowledgeable, and innovative industry partners around the world who share our vision.
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Amader KothaAmazon partners with the Amader Kotha Helpline to provide workers in the ready-made garment sector in Bangladesh with a platform to voice their concerns related to labor, safety, and other issues. Through the helpline, Amazon gains direct feedback from workers in our supply chain to help us improve working conditions. -
amforiAmazon works with amfori, a leading global business association for open and sustainable trade. Amfori brings together over 2,400 retailers, importers, brands, and associations from over 40 countries to drive social performance and improvements across global supply chains. We accept amfori’s Business Social Compliance Initiative (amfori BSCI) audits as part of our supplier due diligence program. -
Better Buying InstituteAmazon partners with Better Buying, a leading global initiative committed to leveraging supplier data to help drive lasting improvements in global supply chains. Better Buying’s cloud-based platform enables suppliers to anonymously rate the purchasing practices of their buyers and identify which practices the buyer needs to improve. Brands and retailers can then use these data-driven insights to partner with their suppliers to continuously improve, measure progress year over year, and achieve mutually beneficial sustainability outcomes. -
Better CottonAmazon is a member of Better Cotton to support our transition to sourcing more sustainable cotton within Amazon-owned Private Brand apparel products. -
Business for Social ResponsibilityAmazon is a member of BSR, a sustainable business network and consultancy focused on creating a world in which all people can thrive on a healthy planet. We participate in various BSR collaborative initiatives, including Business Alliance to Scale Climate Solutions, Tech Against Trafficking, Global Business Coalition Against Trafficking, Sustainable Production Alliance, HERproject and the Human Rights Working Group. -
BSR HERprojectAmazon partners with BSR’s HERproject, a collaborative initiative that strives to empower low-income women working in global supply chains. Through our participation in HERproject, we help increase the well-being, confidence, and economic potential of women and men in China, Bangladesh, Vietnam, and India. -
International Center for Research on Women AdvisorsAmazon works with the International Center for Research on Women (ICRW) on a multi-year strategy to advance gender equity across global supply chains. Amazon is also part of ICRW’s Gender Equity Worker Engagement Group (GEWEG) to co-finance harmonized, gender-responsive worker voice and employee engagement tools, including a comprehensive set of e-learning modules for suppliers on gender equity. The GEWEG initiative helps member companies understand and address challenges women face and advance their well-being across supply chains. -
Issara InstituteIssara Institute is an independent non-profit organization based in Asia and the U.S. tackling issues of human trafficking and forced labor through worker voice, partnership, and innovation. Through Issara’s Strategic Partners Program, Amazon is advancing our support and commitments to workers, suppliers, and recruitment agencies in our own supply chain and the broader ecosystem. -
NestAmazon partners with Nest, a non-profit organization supporting the growth and development of the global artisan sector to build a world of greater gender equity and economic inclusion. Through their Ethical Handcraft program, which protects the rights of handworkers in the informal sector, and a host of artisan and maker business development programs, Nest is bringing radical transparency and opportunity to the global handworker economy. Amazon serves on the Nest Coalition. -
Public-Private Alliance for Responsible Minerals TradeAmazon joined the Public-Private Alliance for Responsible Minerals Trade (PPA) in 2020 and became a member of the PPA’s Governance Committee in 2022. The PPA is a multi-stakeholder initiative working to promote ethically and economically sound minerals supply chains, due diligence systems, and local governance systems that uphold human rights and labor rights, support environmental responsibility, eliminate links to armed conflict and corruption, and maximize benefits to the communities where minerals are produced. -
Resilience Fund for Women in Global Value ChainsAmazon made a $1 million contribution to the Resilience Fund for Women in Global Value Chains. The Resilience Fund pools corporate investments to drive local, women-led solutions to some of the toughest problems facing women in global value chains. The Resilience Fund was established by BSR, the UN Foundation, and Women Win, in partnership with corporate investors. It aims to raise $10 million to make strategic, long-term investments in women’s economic resilience, health, and well-being and has committed more than $2.5 million in grants to organizations in South and Southeast Asia. -
Responsible Business AllianceAmazon is a member of the Responsible Business Alliance (RBA), a nonprofit coalition of companies committed to supporting the rights and well-being of workers and communities worldwide affected by global supply chains. -
Responsible Labor InitiativeAmazon is a member of the Responsible Labor Initiative, a multi-industry, multistakeholder initiative hosted by the RBA focused on ensuring that the rights of workers vulnerable to forced labor in global supply chains are consistently respected and promoted. -
SedexAmazon is a member of Sedex, a global membership organization and solutions provider that empowers companies to build responsible supply chains. Sedex provides businesses with a comprehensive data platform, practical tools, and resources to operate ethically, source responsibly, and work with their suppliers to create fair working conditions for the people who make their products and services. We accept Sedex Members Ethical Trade Audit (SMETA) audits as part of our Responsible Sourcing Program. -
StolenYouthAmazon partners with StolenYouth, a Seattle-based organization with the mission to end child sex trafficking in the state of Washington through prevention, connecting trafficked youth to resources and services, and empowering survivors along their path to recovery and a promising future. We support StolenYouth by providing both financial support and goods donations. -
Sustainable Apparel CoalitionAmazon is part of the Sustainable Apparel Coalition (SAC), a global multi-stakeholder nonprofit alliance for the consumer goods industry. It’s made up of more than 250 leading brands, retailers, suppliers, service providers, trade associations, nonprofits, NGOs, and academic institutions in apparel, footwear, and textiles working to reduce environmental impact and promote social justice throughout the global value chain. -
Tech Against TraffickingTech Against Trafficking is a coalition of companies collaborating with global experts to help eradicate human trafficking using technology. Amazon is a member of the Tech Against Trafficking steering committee and has leveraged the expertise and resources of AWS to help scale tech solutions across the anti-trafficking field. -
The Centre for Child Rights and BusinessAmazon is a member of the Centre for Child Rights and Business (The Centre). In 2021, we committed to support the Centre’s Joint Action Pledge to strengthen the protection of children’s rights and accelerate action to address child labor in global supply chains. The Centre supports businesses to deliver improvements within their supply chains that not only benefit workers, families, and children, but also deliver positive business outcomes. -
The Mara PartnersAmazon joined the Climate Resolute Coalition that is convened by The Mara Partners and Kite Insights. We did not otherwise continue our work with the Mara Partners in 2022. -
ThornThorn builds technology to defend children from sexual abuse and leverages AWS machine learning tools in their Spotlight and Safer products. Safer is also made available to AWS customers to enable them to identify and address potential child sexual abuse material in their own services and resources -
Truckers Against TraffickingAmazon is an official corporate sponsor of Truckers Against Trafficking (TAT), an organization that seeks to educate, equip, and mobilize members of the transportation and energy industries to combat human trafficking. -
UnseenAmazon supports the UK-wide Modern Slavery & Exploitation Helpline operated by Unseen, investing in their efforts to provide immediate and long-term assistance to potential victims of modern slavery and to ensure the Helpline’s continued growth. The Helpline provides direct response and services to potential victims of modern slavery, and helps shape trainings and wider services for vulnerable people.
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Supply Chain StandardsOur Supply Chain Standards detail the requirements and expectations for our suppliers, their supply chains, and selling partners who list products in our stores.
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Supplier ManualOur Supplier Manual provides guidance and resources to suppliers of Amazon-branded products on how to meet and exceed the expectations outlined in our Supply Chain Standards.
