Training and Education
We believe all employees should have the opportunity to learn new skills, grow, and build their careers as they develop their professional journeys. Some employees focus on skills that benefit their work at Amazon, and some focus on skills that benefit their long-term career aspirations.
We want every employee to pursue their passion and goals. Upskilling programs help employees gain in-demand skill sets and propel them into new careers.
Through Upskilling 2025, we’re creating pathways to careers in fields that will continue growing in the years to come.
Through this commitment, we offer different skills training and education programs, including apprenticeship programs to help participants take the first steps in their careers. In 2021, we added three new programs to our portfolio, for a total of nine company-funded training options.
Learn more about the range of programs we offer in our Upskilling 2025 Report.
For many people aspiring to grow professionally, education may be the first stepping stone—and yet it can be challenging to find the flexibility or resources to do so while working.
Thanks to Amazon Career Choice, our prepaid tuition program, thousands of hourly employees in 14 countries are earning certificates and degrees. As of early 2022, courses available through Career Choice include those that employees can take to pursue an associate degree or bachelor’s degree in fields ranging from information technology to computer science, and from health care to transportation. In addition, our Career Choice program also supports employees pursuing high school completion, General Education Diplomas (GEDs), and English as a Second Language (ESL) proficiency certifications.
To make training even more accessible and reduce the need to commute to classes, we’ve built more than 140 on-site classrooms, enabling employees to take college and technical classes inside our fulfillment centers.
There are very few companies out there that are willing to invest in new people in this manner… This program opens the door for people to get paid to learn and figure out if they enjoy a field. And if they do really well, they’ll have a job.
“I am now working as a phlebotomist and medical assistant. But I am not done yet,” he said. “I’ve enrolled in nursing and I’m taking classes to become a registered nurse. Amazon supported and financed a better future for me. Even though that future didn’t include them.”
Medical Assistant and Former Amazon Fulfillment Center Employee