Diversity, Equity, and Inclusion
Amazon’s ability to innovate on behalf of our customers relies on the perspectives and knowledge of people from all backgrounds. We think bigger, bolder, and better when we have diverse perspectives across our teams, and we’re committed to putting diversity, equity, and inclusion (DEI) at the front and center of everything we do.
Setting goals, regularly reviewing progress, and strong management are vital to driving lasting action and improving representation and inclusion throughout our business.
We take an intersectional approach to the policies, programs, and strategies we create for our employees, selling partners, suppliers, and customers to build representation and inclusion into our business.
Our work is guided by hundreds of global dedicated DEI professionals who work closely with business leaders to help Amazon maintain a diverse and high-performing work environment. In 2021, we welcomed a new Vice President of Global DEI, bringing in-depth expertise and experience. Candi Castleberry and her team are leading the refinement of Amazon’s global DEI strategy and companywide goals.
When I think about Amazon and the potential for impact, I’m energized by the possibilities. This work will require us to engage all communities, think globally, and cultivate a workplace that not only is diverse, but also inspires a deep sense of belonging for every one of our employees. If we get this right, together we can create a greater sense of inclusion, not only within Amazon, but for Amazon customers around the world.
In 2021, we set a number of commitments to guide our efforts and progress for improved representation and inclusion.
We believe we can achieve more by collaborating with leading organizations that are making a difference in historically underrepresented communities.
Amazon partners with nonprofits like Management Leadership for Tomorrow, which works to strengthen the recruitment and retention of Black, Latinx, and Native American talent.
To find the best talent and support our search for diverse talent, we also partner with historically Black colleges and universities, Hispanic-serving institutions, women’s colleges, and tribal colleges. In addition, our affinity groups are instrumental in building and nurturing external relationships as brand ambassadors.
We’re continually enhancing our devices and services with new accessibility features, whether integrating Braille into our Fire tablet or improving Alexa to support our customers with disabilities. For example, Alexa accessibility features range from adaptive listening to on-screen captioning and more.