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Employees
Our employees are critical to our mission of being Earth’s most customer-centric company. Our ranks are full of passionate people who are building new products and services every day on behalf of our customers.

Employees

Investing in Our Employees
Amazon is building a strong culture and investing in our people to attract the diverse, innovative workforce we need to exceed our customers’ expectations today and into the future.
  • $15/hour
    Minimum Wage
    For all full-time, part-time, temporary (including those hired by agencies), and seasonal employees
  • 40,000+
    Veterans and Military Spouses
    Employed by Amazon, surpassing our goal of 25,000 by 2021
  • $700 Million
    Skills Training Investment
    To pilot, launch, and scale training programs for 100,000 Amazonians by 2025
  • $2.5 Billion
    Bonuses and Incentives
    To support our global front-line employees during the COVID-19 pandemic in 2020
We aim to be Earth’s safest place to work. We are committed to ensuring the safety and well-being of all Amazon employees every day. Our work environment allows almost anyone—regardless of background, skill level, or experience—to work with confidence.
At Amazon, we value diversity, equity, and inclusion. We believe these values are good for business and, more fundamentally, are simply right. We have initiated numerous near-term and long-term programs and strategies across key aspects of our business to increase diversity and representation in our workforce, expand our efforts to build an inclusive culture, and address racial justice.
  • We are committed to increasing representation of employees from diverse backgrounds at every level of our organization. We know that diverse leaders attract and retain diverse teams, so we focus our efforts on hiring, retention, growth, and development, including promotion of our employees. Learn More
  • To better understand what inclusion means for our employees, we conducted a global internal survey which led to Amazon’s definition of inclusion: “Being valued, trusted, connected, and informed so that we can deliver the best results for our customers.” Learn More
  • Amazon’s focus on accessibility has made shopping and other daily experiences simpler for people with disabilities. We believe technology should be inclusive, accessible, and useful to everyone. Learn More
  • The inequitable and brutal treatment of Black people is unacceptable. We stand in solidarity with our Black employees, customers, and partners. We are committed to helping build a country and a world where everyone can live with dignity and free from fear. Learn More
  • The rights of LGBTQIA+ people must be protected. We stand together with the LGBTQIA+ community and are working at the U.S. federal and state levels on legislation, including supporting passage of the Equality Act. Learn More
  • Representation
  • Inclusive Culture
  • Customer Inclusion
  • Racial Justice & Equity
  • LGBTQIA+ Rights
Employee Engagement
  • 1.3 Million
    Employees Around the Globe
    Our employees are the foundation of our success as a company. Consistent, honest, and open communication with our employees allows us to continuously improve our workplace experience, empowering individuals to raise concerns and have them directly addressed by leadership.

Our goal is to hear from and listen to everyone.

Hover your cursor over an icon below to learn about the many ways an employee can choose to communicate with management. Learn more.

Connections

Connections is a real-time, company-wide employee feedback mechanism designed to listen to and learn from employees at scale to improve the employee experience. Each day, Connections questions are delivered to every Amazon employee on a computer, a workstation device, or hand scanner generating more than 1.2 million responses from employees daily.
Executive Escalations

Suggestions or complaints sent to a member of the senior leadership team are considered “Executive Escalations.” Any employee can utilize this method of providing a suggestion or raising a concern to leadership. All escalations are independently reviewed by Human Resources and used as a learning opportunity and may be used to update our processes to prevent gaps in the future.
Appeals Process

In the U.S. and Canada, Amazon’s appeals process is a dispute resolution mechanism for employees in certain stages of our fulfillment network to challenge certain disciplinary actions involving final written warnings and terminations.
Ethics Hotline

Employees may raise questions or report suspected violations of our Code of Business Conduct and Ethics through Amazon’s Ethics Line globally, by phone or online. The Ethics Line is the second most utilized method for employees to raise concerns, and employees have used 30 of the 165 languages available to do so.
Associate Insight Surveys and Pulse Surveys

Annual surveys ask employees to anonymously express opinions about issues in the workplace, and managers respond by remediating issues or making improvements.
Regular In-Person Meetings While Maintaining Social Distancing


Through all-hands meetings with general managers, stand-up meetings with direct supervisors, and one-on-one meetings, employees have daily opportunities to engage with leaders, raise issues, and make suggestions to continually improve our workplace.
Freedom of Association

We respect freedom of association and our employees’ right to join, form, or not to join a labor union or other lawful organization of their own selection, without fear of reprisal, intimidation, or harassment. These rights should be exercised in an informed and thoughtful manner.
Open Door Philosophy

We believe candid and constructive communication in an environment of mutual respect is essential to our collective success. We have an open-door policy, which means we welcome and encourage any employee to discuss suggestions, concerns, or feedback with their manager, a Human Resources team member, or any member of Amazon’s leadership team.
Voice of the Associate Boards

Voice of the Associate boards are in Amazon fulfillment centers around the globe—physically and virtually—providing employees a forum for expressing their concerns, offering suggestions, and asking questions on a daily basis to leadership. Leadership teams reply directly to questions, promoting dialogue and efficient remediation of issues.


More than 7,500 Amazonians have joined together as Sustainability Ambassadors—a grassroots organization of sustainability-minded employees working to expand the efforts of our global teams that manage Amazon’s environmental and social impacts. Since launching in 2017, the Sustainability Ambassadors program has transformed into a collaborative community of more than 450 chapters across the world, and continues to grow.
Latest News
See how we put our scale and inventive culture to work on building a sustainable future.