Environment Sustainable Operations
Delivering Shipment Zero

Delivering Shipment Zero

Shipment Zero is Amazon’s vision to make all Amazon shipments net zero carbon, with a goal of delivering 50% of shipments with net zero carbon by 2030.

What is Shipment Zero?

Shipment Zero means that the fulfillment operations we undertake to deliver a customer’s shipment are net zero carbon—from the fulfillment center where an item is picked off the shelf, to the materials used to package the item, and the mode of transportation that gets the package to the customer’s door. We are working to launch Shipment Zero deliveries in Europe and the U.S., followed by India, Japan, and all other geographies where we operate across the globe.

The emissions sources considered in scope for Shipment Zero are:

  1. Electricity emissions from powering operations facilities and vehicle charging;
  2. Transportation tailpipe emissions from the burning of fossil fuels in vehicles that transport shipments from inventory to the customer;
  3. Emissions from manufacturing and transporting the materials used in outbound packaging.
A graphic depicts 3 employees working in a Fulfillment Center to sort and find products.
Fulfillment Facilities
A Shipment Zero order will travel through fulfillment facilities powered by 100% clean energy from wind and solar projects dedicated to Amazon’s electricity needs and from the grid. Customer shipments pass through the following types of facilities, all powered by clean energy:
  1. Fulfillment centers where Amazon associates pick, pack, and ship customer orders.
  2. Sortation centers where customer orders are sorted by final destination and then consolidated for delivery;
  3. Delivery stations where orders are prepared for last-mile delivery to a customer’s door.
More than 60 Amazon facilities across the globe are already powered by on-site solar panels, which generate as much as 80% of a single fulfillment facility’s annual energy needs.
An section of the Shipment Zero illustration that features a house, two Amazon packages and a solitary tree.
A Shipment Zero order will be shipped without added Amazon packaging or in carbon neutral packaging. Ships In Own Container (SIOC) is a tier of certification within Amazon’s Frustration-Free Packaging program, certifying that a product’s original packaging is designed to ship without the need for an Amazon shipping box. We work closely with manufacturers to develop and test packaging that meets SIOC certification, and we share these innovations publicly to drive improvements across the industry. In India, we designed a new way to deliver customer orders packaging-free. Orders that ship in their original packaging are delivered in a protective, reusable crate in 100+ cities across India.

A second option is to ship in carbon neutral packaging that is made of net zero carbon materials, is produced with zero carbon emissions, and is delivered to Amazon fulfillment facilities using zero carbon. While we work to increase SIOC-certified products, expand packaging-free shipping programs, and develop carbon neutral packaging solutions, we will continue to pursue packaging improvements by optimizing the size and weight of shipping materials, inventing new recyclable mailers, and working with suppliers to streamline and innovate product packaging.
An illustration of an energy efficient Amazon truck representing the transportation component of Shipment Zero.
A Shipment Zero order will be transported in a zero-emissions delivery vehicle or by a delivery associate on foot or on bicycle. Zero-emissions delivery vehicles are 100% battery electric or hydrogen-fueled, in addition to electric bikes and electric three-wheelers.

Amazon’s order of 100,000 electric delivery vehicles in 2019 is a major stride toward zero carbon transportation across our global network, and we are proud to operate many electric vans and trucks today. We also leverage innovative technology to maximize efficiency on the road and reduce delivery distances by placing delivery stations close to large Amazon customer populations.
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