An Amazon Prime truck is showing against a blue sky.
An Amazon Prime truck is showing against a blue sky.

Employee Training on Human Trafficking

As a global retail and technology company employing hundreds of thousands of workers around the world, we recognize the importance of raising awareness and training our employees on relevant human rights and social responsibility issues.

Amazon has made a strong commitment to combating human trafficking (also referred to as “modern slavery”) across our operations and supply chain in our annual Modern Day Slavery Statement, our California Supply Chain Transparency Act Statement, our key commitments for our supply chain due diligence, our Supply Chain Standards, and our Global Human Rights Principles. We do not tolerate the use of child labor, forced labor, or human trafficking in any form—including slave labor, prison labor, indentured servitude, or bonded labor—in our operations or value chain.

We’re raising awareness through employee training and partnerships.

As a global retail and technology company employing hundreds of thousands of workers around the world, we recognize the importance of raising awareness and training employees on relevant human rights and social responsibility issues. In 2019, we launched an employee training program in our logistics network on human trafficking and modern slavery. In the program’s first phase, we trained UK fulfillment network managers. In 2020, we will train employees across our entire global fulfillment network to recognize signs of modern slavery using localized scenarios.

The training focuses on raising awareness and teaching employees how to identify indicators of modern slavery and report concerns to appropriate authorities in a way that puts the interests of victims first. To develop the training, we relied on input from organizations with expertise in modern slavery, including Verité, a recognized leader in global labor protections, and incorporated videos and materials from the Gangmasters and Labor Abuse Authority (GLAA), a UK public labor rights organization. In 2020, we expanded our English training module to cover more languages, and are developing region-specific training for our global employees. Our global security operations team has immediate response protocols in the event of a suspected human trafficking related issue, regardless of where the issue arises.

In October 2019, we became an official corporate sponsor of Truckers Against Trafficking (TAT), an organization dedicated to combating human trafficking in the trucking industry, and began incorporating TAT training modules into trainings for our internal fleet of drivers to teach them how to identify and respond to potential victims of human trafficking. To date, we have trained over one hundred long-haul drivers. Our goal is to train 100% of our internal fleet of drivers on the Truckers Against Trafficking curriculum by 2020.

Our goal is to train 100% of our internal fleet of drivers on the Truckers Against Trafficking curriculum by 2020.

We’re operationalizing our commitment to prevent human trafficking.

Amazon prohibits human trafficking within our manufacturing and operations supply chains. As detailed in our Supply Chain Standards, "suppliers must not use forced labor—slave, prison, indentured, bonded, or otherwise. Amazon does not tolerate suppliers that traffic workers or in any other way exploit workers by means of threat, force, coercion, abduction, or fraud." We have due diligence programs across our operations and supply chain to identify and prevent forced labor, and we regularly assess compliance with our policies, including logistics and delivery service providers.

We’re constantly improving our approach.

Our social responsibility team regularly reviews and updates Amazon’s human trafficking prevention policies and updates executive leadership on our progress on human trafficking prevention initiatives throughout the year.

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