$500 MillionThank You BonusWe gave our employees a special one-time "Thank You bonus" totaling over $500 million. All front-line employees and partners who were with the company throughout the month of June will receive a bonus.
$25 MillionRelief FundWe established a $25 million relief fund for partners (e.g., delivery drivers) and seasonal employees facing financial hardship or quarantine.
Protecting Our Employees
Our top concern is ensuring the health and safety of our employees, and we expect to invest approximately $4 billion on COVID-related initiatives getting products to customers and keeping employees safe.
We’ve made over 150 process updates—from enhanced cleaning and social distancing measures to new efforts like aerosol disinfectant spraying. We’re spending over $85 million redeploying team members, including some of our most talented software engineers, moving them from their typical roles onto teams where they can work on cutting-edge safety programs. We distribute personal protective equipment to our employees and require them to use face coverings while at work. We introduced and scaled temperature checks across our worldwide facilities.
As of May 2020, we have:
- Provided 100 million+ masks to our fulfillment center and office sites.
- Added 2,298 handwashing stations.
- Added 5,765+ janitorial staffers to our typical teams.
- Provided an additional 34 million gloves.
- Added 48 million ounces of hand sanitizer.
- Purchased 31,000+ thermometers and 1,115+ thermal cameras.
Someone diagnosed with COVID-19 will receive up to two weeks of paid time off. This is in addition to their other paid and unpaid time off options.
As people walk past the camera, a monitor displays live video with visual overlays. Individuals remaining six feet apart are highlighted with green circles, while those who are closer together are highlighted with red circles. The on-screen indicators are designed to remind and encourage employees to maintain appropriate distance from others. We are excited to open source the software and AI behind this innovation so that anyone can create their own Distance Assistant. Individuals and businesses large and small can download the package at no cost and get up and running with just a computer and camera.
$1 MillionWe have dedicated over $1 million in initial investments to support response and recovery efforts in our supply chain. We are continuing to monitor suppliers for compliance with our Supply Chain Standards and are making necessary modifications to supplier assessment procedures based on internal and external stakeholder recommendations. We are working to balance the need to limit the movement of people and allow suppliers time to support workers and prepare production schedules with the need to have our eyes and ears on the ground.
- Amader Kotha HelplineWe support the Amader Kotha Helpline, which provides workers with a grievance mechanism to report and resolve factory concerns in the ready-made garment sector. Our contribution will help support the organization’s increased call volumes and the 24/7 factory grievance lines in regions impacted by COVID-19. The Helpline serves as a resource for 600+ factories, 30 of which are Amazon suppliers, reaching 1.5 million workers in Bangladesh, and supporting them in safely transitioning back into the workplace.
- BSR HERprojectAs part of our longstanding relationship with BSR’s HERproject, we helped to launch HERessentials, a new venture that will digitize HERproject’s and Empower@Work’s learning modules into a six-module Digital Worker and two-module Digital Manager Toolkit curriculum for remote access. The toolkit covers topics like personal hygiene, reproductive health and breastfeeding, and financial planning, and offers local resources on mental health and domestic violence services. The toolkit will be available to 500,000 female workers by 2025 in Bangladesh, China, Ethiopia, India, Kenya, and Vietnam, and will be translated into local languages.
- International Organization for Migration (IOM)In Bangladesh, we’ve partnered with the International Organization for Migration (IOM) to distribute medical supplies and COVID-19 related resources for frontline doctors, nurses, and medical workers operating in the largest refugee camp in the world. The contribution supports the procurement of lifesaving PPE for 23 IOM-managed health facilities, serving to benefit both refugee and host community populations in the region.
- NESTAmazon partnered with Nest, a nonprofit building a hand-worker economy of artisans to increase global workforce inclusivity, improve women’s well-being, and preserve important cultural traditions around the world. As part of this partnership, we have been able to distribute over 100 economic relief grants to artisan businesses across the globe. We were also able to support the Nest’s PPE Purchasing initiative—a program that purchased over 200,000 protective masks to be delivered to front-line workers. This program distributed over $500,000 in economic relief value to 57 businesses, which altogether employed 10,510 skilled artisans.
- SCORE TrainingAmazon is supporting the implementation of SCORE Training in 42 factories, which is helping factories plan their production schedule, reorganize production lines, and implement guidelines for more social distance and increased safety. Factories enrolled in the SCORE Training Program receive support implementing health and safety protocols and providing workers with training on health and sanitation, which has improved the working conditions of 20,000 workers, including 9,000 women.
- SwastiIn India, we partnered with Swasti—a global nonprofit committed to ensuring access to quality healthcare for workers and those in marginalized communities—to adapt their worker well-being program (Invest4Wellness) to provide support to workers in factories impacted by COVID-19. With our support, Swasti is setting up a worker helpline, developing health protocols for workers to return to work safely, establishing an emergency response team, and providing critical mental health, healthcare, and social entitlement support to workers, their families, and their communities. These services are available to seven factories in our supply chain, reaching 3,500 workers—including 1,400 women—and their families.
Follow all government safety recommendations before resuming or continuing to manufacture Amazon-branded products and take appropriate steps to ensure safe and clean workplaces.
Avoid ending worker contracts where workers are sick or caring for sick family members.
Ensure monitoring of worker hours and proper overtime notices as factories ramp up production.
€21MDonated in EuropeTo support those most affected by the COVID-19 pandemic.
$5Min Amazon DevicesDonated globally to those in need.
6MMeals DeliveredWorking with food banks in 25 cities across the country.
8,200Laptops DonatedTo Seattle Public Schools students who do not have access to a device at home.
How we’re supporting our employees, customers, and communities
We’ve adjusted our guidance on our plans for returning to the office and added more clarity. Going forward, we’ve decided to offer Amazonians a mix of working between the office and home.
Accreditation is awarded to laboratories that meet stringent requirements for quality and safety.