Mechanisms for prioritizing our work

At Amazon, we take a science-based, customer-centric approach to sustainability. We use a structured lifecycle assessment model to measure and map environmental hotspots across our value chain. We also have conducted a sustainability materiality assessment to identify the most significant environmental and social topics across our business.

We prioritize risks and opportunities by taking into account customer and stakeholder expectations, regulations, business risks, industry best practices, trends in financial and sustainability reporting, and emerging topics in news and social media.

Some of our current highest priority sustainability issues are:

  • Climate change, energy efficiency, renewable energy, and sustainable transportation
  • Responsible supply chain practices, including human rights and the safety and well-being of workers in our supply chain
  • Waste, recycling, and the circular economy
  • Sustainable products

Amazon uses a variety of mechanisms to ensure that sustainability is embedded in our business operations. We integrate sustainability practices into our everyday operations through goal-setting, metrics, and quarterly business reviews.

In the area of climate change in particular, we are developing the data and tools to address climate risks for both our business and our customers. The foundation of this work is the Amazon Sustainability Data Initiative (ASDI), a global and authoritative source for open-sourced weather, climate, and sustainability data. This data, together with AWS analytical tools, is enabling cutting-edge scientific work and helping us raise the bar for customers. For example, by using the NOAA weather data available in ASDI, Amazon transportation teams have been able to better predict how weather-related events (snowstorms, floods, heatwaves, etc.) impact customer package deliveries, and we have provided customers with more accurate delivery estimates as a result. The AWS Infrastructure team also leverages weather data from ASDI to better assess the impact of weather on AWS data centers. We are developing a robust tool for assessing and managing weather and climate-related risks for our assets, people, and operations. Our ultimate goal is to enable customers and suppliers to use the tools we are developing in-house to improve climate resilience.

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