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Mechanisms for Prioritizing Our Work

Mechanisms for Prioritizing Our Work

At Amazon, we take a science-based, customer-centric approach to sustainability. We use a structured lifecycle assessment model to measure and map climate-related risks across our value chain. We also conduct regular materiality assessments to understand the most significant environmental, social, and governance topics across our business over the short, medium, and long term. We monitor risks and prioritize opportunities by taking into account customer and stakeholder expectations, voluntary practices and regulations, industry best practices, trends in financial and sustainability reporting, and emerging topics in news and social media.

Some of our current highest priority sustainability issues are:

  • Response to the COVID-19 crisis and support for our customers, employees, and communities
  • Climate change, energy efficiency, renewable energy, and sustainable transportation
  • Responsible supply chain practices, including human rights and the safety and well-being of workers in our supply chain
  • Waste, recycling, and the circular economy
  • Sustainable products

Amazon uses a variety of mechanisms to embed sustainability across our business. We integrate sustainability practices into our everyday operations through goal-setting, metrics, and quarterly business reviews.

The Nominating and Corporate Governance Committee of Amazon’s Board of Directors oversees Amazon’s environmental, social, and corporate governance policies and initiatives, including our progress on The Climate Pledge and risks related to our operations, supply chain, and customer engagement. The Committee also oversees and monitors Amazon’s policies and initiatives relating to human rights and ethical business practices.

In the area of climate change in particular, we are developing tools to identify and manage weather and climate-related risks across our business. The foundation of this work is the Amazon Sustainability Data Initiative (ASDI), a global and authoritative source for open-sourced weather, climate, and sustainability data. This data, together with AWS analytical tools, enables cutting-edge scientific work and helps us raise the bar for our customers.

For example, by using the NOAA weather data available in ASDI, Amazon transportation teams have been able to better predict how weather-related events (snowstorms, floods, heatwaves, etc.) impact customer package deliveries—and we have provided customers with more accurate delivery estimates as a result. The AWS Infrastructure team also leverages weather data from ASDI to better assess the impact of weather on AWS data centers. Our ultimate goal is to enable customers and suppliers to use the tools we are developing in-house to improve climate resilience.

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